Add AI agents
to your team.
Gaia agents work inside the apps you already use. They notice the work as it arrives, decide what matters, and take the next step. You decide how much of it runs without you.
Work arrives faster than anyone can sort it.
Every message, ticket, form and row that lands in your stack carries one small decision: what is this, who needs it, what happens next. On their own they take a minute. Together they take the day.
None of it needs a whole person. All of it needs judgment.
Four moments, every single run.
There is no black box to trust. An agent run is four things happening in order, and you can see all four.
The agent does not poll and hope. It subscribes to a named event in the app, so it wakes when that exact thing happens.
Most of triage is deciding what to ignore. The agent reads the whole queue so the two that matter reach you first.
Whatever your account can do in an app, the agent can do on your behalf. Nothing more.
Autonomy is not a setting we chose for you. It is the sentence you wrote, and you can rewrite it in a minute.
Work arrives.
An event fires in a connected app, a schedule comes due, or you press go. The agent wakes on the trigger you chose, so it starts when the work exists rather than on a timer that guesses.
The AI reads it.
It classifies what arrived, pulls out the fields that matter, and weighs it against everything else waiting. This is the step a rules engine cannot do, and the reason a real model sits in the middle of the flow.
The next step happens.
A reply drafted, a ticket filed, a row updated, a document written. The agent performs real operations in your connected apps, using your own access, so the result shows up where your team already looks.
You set how far it goes.
Ask for drafts and everything waits for your review. Tell it to send and it completes the step on its own. You can split the line down the middle by rule, and you can move it whenever you like.
It fits your process. Not the other way around.
Most automation asks you to redraw your work as a diagram before it will help. An agent asks you to describe it. That difference is why it survives contact with how your team actually operates.
It works where the work already is
There is no new inbox to check and no dashboard to remember. The agent reads and writes inside Gmail, Slack, Jira, Sheets and the rest of your stack, so its output lands in the place your team was going to open anyway.
Written, not wired
You brief an agent the way you would brief a new teammate: what to watch, what matters, what to do about it, and what to leave alone. Plain sentences, in your own words. To change a rule, you edit the sentence.
A template is a starting point
Every template in the library is a working agent, not a screenshot: real triggers, real operations in real apps. It is also yours to rewrite the moment you take it. Swap an app, add a condition, tighten the tone, remove a step.
Say how far it should go.
Autonomy is not a level we picked for you. It is one line in the agent's instructions, it can be different for every agent you run, and it takes a minute to change.
Draft the reply with the order history in it and leave it in my drafts. Do not send anything.
Reads the thread, finds the customer record, writes the full response and stops there.
A finished draft waiting for you. You read it, change a line if you want, and press send yourself.
Anything where tone or money is involved, and for the first weeks with a new agent while you learn to trust it.
Answer questions about delivery status using the tracking page, then send the reply and close the thread.
Handles the pattern you described from start to finish, in your connected apps, without stopping to ask.
A queue that is already shorter when you open it, and a record of every message that went out.
The repetitive question you have answered the same way a hundred times.
If the question is about delivery status, reply and send. If it touches billing or a refund, write the draft and leave it for me.
Applies your rule per message. The routine half closes itself, the sensitive half is prepared and parked.
One agent covering both, so you spend your attention only on the cases that actually needed a person.
Real queues, which are almost never all routine or all judgment.
Same agent. Three sentences. The line moves whenever you decide it should.
Three steps to a working agent.
No build phase, no implementation project, no engineer on standby.
Works with the apps you already use.
Connect once through secure managed authentication. More than 1,000 business apps are reachable through the managed integration catalog.
Not every app plays the same role. Some can wake an agent on their own, others are places an agent reads from and writes to. Each app hub says which, and says plainly what is not supported yet.
You can see what it did, and why.
An agent you cannot audit is a liability, however clever it is. Every run leaves a record: what woke it, what it read, what it decided, and what it changed.
The trigger, the reading, the decision and each operation are recorded in order. When you want to know why something happened, you read it rather than guess.
Connections are made through secure managed authentication. The agent operates as you, inside the permissions you granted, and you can revoke them at any time.
Every template and every app page lists what the agent can do and what it cannot do yet, taken from the verified integration catalog rather than from marketing copy.
Start from a template that already works. Connect once, write the line that sets the autonomy, and let the sorting and the follow through happen while you do the rest.
